When all is said and done we value our customers big and small, and we want to make sure you are 100% satisfied with the product that you receive from us! That is why we issue a guarantee with very product that we product.
30 Days Reprint or Money Back Guarantee!*
Your satisfaction is our top priority. We guarantee the quality of our products and we want you to be completely satisfied with your purchases. If for any reason you are not completely satisfied with your purchase, we will be happy to reprint the item for you to better meet your needs, or you can return the purchased items within 30 days of receipt for a full refund (less shipping charges). We are always striving to make the Return process as easy and hassle-free for you as possible.
Honesty is Always First.
We always send out a draft to our customer before we print it.
If we can’t produce what you want we’ll notify you and, if you do not want to go with substitutes or changes we need to do in order to print your order, then we will provide you with a full refund.
Your guarantee assures that:
- You get a high quality product with all the elements that you order.
- Your product shall be spelled correctly and formatted correctly
- Your product will adhere to your specifications for paper, names, colors, etc.
- Your product shall be free of damage, smudges, dirt, or other issues
If you receive your product and there are issues or concerns, please let us know right away. We will do everything that we can to promptly correct any issues that have arisen and will work to re-ship you document to you at our expense. This is our commitment to excellence and quality and we stand by this promise for every document that we produce.
*All customer-provided sample for custom made order are excluded from our 30 Days Reprint or Money Back Guarantee.